Professional Resume
Work Experience
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Tyson’s Corner, VA —-— March 2023 - June 2024
Developed and implemented Nodal’s market data commercialization strategy, resulting in a 25% increase in data-related revenue
Managed product development roadmap for new data products and augmentations to existing dissemination channels, including Nodal’s first real-time data feed
Oversaw conversion of leads into new clients, managed onboarding process, and converted additional sales opportunities for existing clients
Developed and implemented a new legal framework for data licensing, reducing contract negotiation time by 50% through standardized agreements with use-case-specific appendixes
Managed the day-to-day relationship with vendors and end clients, while providing first point-of-contact customer service
Directed marketing efforts for market data products, including the launch of a new data services webpage, leading to a 60% uptick in product inquiries
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Leipzig, Germany (Remote) ——- September 2023 - June 2024
Provided “after-hours” customer service for North American clients, acted as principal key account manager North American vendors
Managed end-of-day data quality assurance for over 25 data channels, and effectively escalated critical issues to ensure timely resolutions
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Bethesda, MD ——- September 2021 - March 2023
Developed and executed company-wide business development strategy
Directed the product development pipeline for insider trading analytics web platform and value-added corporate filings search engine, launching over 15 major new features
Re-designed and launched the corporate website, while modernizing the existing brand
Refined and improved the user experience on three web platforms based on user feedback
Leveraged industry-leading expertise in insider trading regulation to deliver prompt and accurate responses to over 150 clients and financial journalists, enhancing client trust
Designed and published three ongoing periodic research reports and newsletters for the public and for clients
Oversaw hiring and onboarding new staff members for the organization
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Bethesda, MD ——- June 2017 - September 2021
Managed research team of three in producing daily financial news and analysis, distributed through both proprietary channels and on major financial newswires
Produced custom ad-hoc research projects and assured data accuracy
Oversaw quality assurance processes for insider trading data
Provided always-available customer service to subscriber base
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Bethesda, MD ——- September 2015 - June 2017
Provided first-point-of-contact customer service for over 200 subscribers
Managed new subscriber onboarding process
Wrote daily financial news and analysis related to insider trading
Managed in-office administrative processes
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New York, NY ——- June 2014 - September 2014 & May 2015 - September 2015
Researched models of renewable energy financing in South Asia and Sub-Saharan Africa and their impacts on reducing indoor air pollution
Managed and updated comprehensive database of microfinance institutions in seven countries
Compiled comprehensive annotated bibliographies on latest literature and research on indoor air pollution and clean cookstoves
Analyzed consumer behavior and markets for renewable energy products
Education
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Washington DC - Graduated May 2015
Degrees:
Bachelor of Arts - Economics
Bachelor or Arts - Political Science (Concentration in Public Policy)
Accolades:
3.5 GPA
University Honors Program Graduate
Deans List
Study Abroad - University College London School of Public Policy
Honors Capstone: An Economic Analysis of the Viability of the Commercial Spaceflight Industry (a cool topic in my humble opinion)
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Google UX Design Professional Certificate - Completed December 2024
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…really?