Professional Resume

Work Experience

  • Tyson’s Corner, VA —-— March 2023 - June 2024

    • Developed and implemented Nodal’s market data commercialization strategy, resulting in a 25% increase in data-related revenue

    • Managed product development roadmap for new data products and augmentations to existing dissemination channels, including Nodal’s first real-time data feed

    • Oversaw conversion of leads into new clients, managed onboarding process, and converted additional sales opportunities for existing clients

    • Developed and implemented a new legal framework for data licensing, reducing contract negotiation time by 50% through standardized agreements with use-case-specific appendixes

    • Managed the day-to-day relationship with vendors and end clients, while providing first point-of-contact customer service

    • Directed marketing efforts for market data products, including the launch of a new data services webpage, leading to a 60% uptick in product inquiries

  • Leipzig, Germany (Remote) ——- September 2023 - June 2024

    • Provided “after-hours” customer service for North American clients, acted as principal key account manager North American vendors

    • Managed end-of-day data quality assurance for over 25 data channels, and effectively escalated critical issues to ensure timely resolutions

  • Bethesda, MD ——- September 2021 - March 2023

    • Developed and executed company-wide business development strategy

    • Directed the product development pipeline for insider trading analytics web platform and value-added corporate filings search engine, launching over 15 major new features

    • Re-designed and launched the corporate website, while modernizing the existing brand

    • Refined and improved the user experience on three web platforms based on user feedback

    • Leveraged industry-leading expertise in insider trading regulation to deliver prompt and accurate responses to over 150 clients and financial journalists, enhancing client trust

    • Designed and published three ongoing periodic research reports and newsletters for the public and for clients

    • Oversaw hiring and onboarding new staff members for the organization

  • Bethesda, MD ——- June 2017 - September 2021

    • Managed research team of three in producing daily financial news and analysis, distributed through both proprietary channels and on major financial newswires

    • Produced custom ad-hoc research projects and assured data accuracy

    • Oversaw quality assurance processes for insider trading data

    • Provided always-available customer service to subscriber base

  • Bethesda, MD ——- September 2015 - June 2017

    • Provided first-point-of-contact customer service for over 200 subscribers

    • Managed new subscriber onboarding process

    • Wrote daily financial news and analysis related to insider trading

    • Managed in-office administrative processes

  • New York, NY ——- June 2014 - September 2014 & May 2015 - September 2015

    • Researched models of renewable energy financing in South Asia and Sub-Saharan Africa and their impacts on reducing indoor air pollution

    • Managed and updated comprehensive database of microfinance institutions in seven countries

    • Compiled comprehensive annotated bibliographies on latest literature and research on indoor air pollution and clean cookstoves

    • Analyzed consumer behavior and markets for renewable energy products

Education

Skills

Figma

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Information Architecture

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UX Design

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Prototyping

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Wireframing

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Usability Testing

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UX Research

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Visual Design

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Figma 〰️ Information Architecture 〰️ UX Design 〰️ Prototyping 〰️ Wireframing 〰️ Usability Testing 〰️ UX Research 〰️ Visual Design 〰️

Quantitative Research

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Financial Markets

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CRM Software

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Email Marketing

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Business Development

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SEC Filings and Regulations

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Contract Negotiation

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Web Design

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Quantitative Research 〰️ Financial Markets 〰️ CRM Software 〰️ Email Marketing 〰️ Business Development 〰️ SEC Filings and Regulations 〰️ Contract Negotiation 〰️ Web Design 〰️

Dad Jokes

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Cooking Crispy Tofu

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Singing to a Cat

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Magic the Gathering

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Keeping Plants Alive

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Defensive Driving

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Small Talk

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Film Photography

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Dad Jokes 〰️ Cooking Crispy Tofu 〰️ Singing to a Cat 〰️ Magic the Gathering 〰️ Keeping Plants Alive 〰️ Defensive Driving 〰️ Small Talk 〰️ Film Photography 〰️